River Bend Chiropractic (“we,” “us,” or “our”) respects your privacy and is committed to protecting any information you provide through this website.

By using this Site, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information you voluntarily provide when you interact with the Site, including through contact forms, appointment requests, email communications, chat tools, or other interactions.

This information may include:

• Name

• Phone number

• Email address

• Message contents

• Any other information you choose to provide

We only collect information necessary to respond to your inquiry or provide requested services.

2. AUTOMATICALLY COLLECTED INFORMATION

When you visit the Site, certain technical information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Pages visited

• Date and time of access

This information is used solely to improve website functionality, performance, and user experience.

3. HOW WE USE YOUR INFORMATION

We may use collected information to:

• Respond to inquiries or appointment requests

• Communicate regarding services or scheduling

• Improve the Site and its functionality

• Maintain security and prevent misuse

• Comply with legal obligations

We do not sell, rent, or trade your personal information.

4. COOKIES AND TRACKING TECHNOLOGIES

The Site may use cookies or similar technologies to enhance functionality and analyze visitor behavior.

You may disable cookies through your browser settings if you prefer.

5. THIRD-PARTY SERVICES

We may use trusted third-party providers to operate the Site, such as hosting services, analytics tools, scheduling systems, or communication platforms. These providers only receive information necessary to perform their functions and are expected to safeguard your data.

6. HEALTHCARE AND COMMUNICATION NOTICE

Information provided on this Site is for general informational purposes only and does not constitute medical advice or establish a doctor-patient relationship.

Please do not submit sensitive medical or health information through this website.

Electronic communications, including email, may not always be secure. By contacting us electronically, you acknowledge and accept this risk.

For urgent medical concerns or treatment-related questions, please contact the office directly by phone.

7. CHAT AND AUTOMATED TOOLS

If the Site includes chat or messaging features:

• Conversations may be logged for quality and service improvement

• Responses are informational only

• No medical or clinical advice is provided

For diagnosis, treatment decisions, or urgent concerns, please contact the office directly.

8. CHILDREN’S PRIVACY

This Site is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

9. DATA SECURITY

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet can be guaranteed completely secure.

10. YOUR RIGHTS

You may request access to, correction of, or deletion of your personal information by contacting the office directly.

11. POLICY UPDATES

We may update this Privacy Policy periodically. Changes will be reflected by the “Last Updated” date.

12. CONTACT INFORMATION

River Bend Chiropractic

12086 Fort Caroline Road Suite 302

Jacksonville, FL 32225

Phone: (904) 902-4325

Email: [email protected]